FAQ - VMP10 Bonus Records
*Please note that our customer care team is experiencing delays in their response time due to the nature of this promotion. We suggest you check the FAQ below for a quicker answer, before writing in.
For Existing Members:
I’m a multi-month member up for renewal this coming month. Do I have to upgrade? How does this work?
You can do nothing by staying on your current multi-month term and still get the offer. Or, you can opt for a longer term if you want the most records. Once your renewal occurs, we will email you an exclusive coupon code for the bonus record collection. Add selected records to your cart and enter coupon code at checkout to redeem for free. Coupon expires at 11:59pm MT on 12/31/23. If redeemed by April 9th at 11:59pm ET, your bonus records will ship with your April box. Otherwise, your bonus record(s) will ship in your next bundled shipment. **Coupons for April renewals will be sent on April 4th**
Yes. Our goal is to ensure all existing members are able to participate in the bonus record offer throughout the calendar year when it's your turn to renew on a multi-month plan. In the month prior to your renewal, you will be notified via email and from your membership page with instructions on how to claim your bonus records. With that said, if you'd prefer to renew for a multi-month now and access your bonus records sooner, reach out to customer care and we can take care of it.
I'm an existing member up for renewal later this year, do I get bonus records?
If I joined or renewed in Jan-March of this year, do I get the offer?
Yes. As a billed multi-month member, you received an email on March 2nd with an exclusive coupon code for the bonus record collection. Add selected records to your cart and enter coupon code at checkout to redeem for free. Coupon expires at 11:59pm MT on 12/31/23. Your bonus record(s) will ship in your next bundled shipment. Can't find the email? Please reach out to customer care.
If I become a member, when and how do I get my bonus records?
For new signups, you will choose your bonus records upon signup. They will ship in your first month's box.
I’m a canceled past member. Can I get the offer?
Yes. Just head to your account to reactivate. You will choose bonus records upon reactivation. They will ship in your first month's box.
What are the 250+ bonus records?
You can view them here. More titles will be added throughout the year as others sell out.
Does this offer work for Vinyl Me, Parton subscriptions?
No, just our core 4 Tracks.
Is this offer available for international customers?
Does this offer work on monthly plans?
No, just multi-month plans.
About VMPVMP exists to create a deeper connection to music together. We are a community of storytellers and curators who understand the impact a great album can have on someone. And, we are firm believers that vinyl is the best medium for amplifying this impact.
Contact our customer care team if you have any other questions.