We’re excited to share that we’re changing how we process and ship orders for non-VMP exclusive products starting tomorrow (Dec 5, 2018). While you’ll continue to get your ROTMs and other VMP exclusive titles shipped in your standard monthly box, our non-exclusive titles will be fulfilled and shipped separately and on a faster timeline
We’ve accomplished this by integrating with one of the largest vinyl distributors in the U.S., who will now process the fulfillment of standard releases and non-VMP exclusive products. With this integration, these products will be shipped within 2 business days (depending on stock availability, release dates and a few other factors) and shipped separately from ROTMs.
We are excited to launch this integration as shipping speeds and timelines are a major point of feedback in how we can make VMP better. While this won’t change the fulfillment process for any ROTMs or VMP exclusive products, it is a major step towards making our shipping much faster. Here is more detail on what will be changing and how it will impact your experience:
We are excited about these changes and believe they will really improve your VMP experience. Please let us know if you have any additional feedback or questions with this change.
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